Mangaluru, Jan 09: With the aim of helping passengers to resolve their complaints onboard trains, the service of Train Captain will be available from today(09/01/2017) in Train No.12602 Mangaluru-Chennai Mail, which left Mangaluru on 09/01/2017.

This service will be available throughout the journey. Passengers with reserved tickets will be provided with the contact number of Train Captain by SMS at the beginning of their journey.
| Comments on this Article | |
| Arafa S Suleman, Kochi | Tue, January-10-2017, 12:09 |
| A train Captain all through the journey wow! Because there may be unexpected problems faced during journey. | |
| Praveen Raj, Bengaluru | Mon, January-9-2017, 11:51 |
| It will very helpful to the traveling passengers on board as the TTE keeps on changing in every station but the captain will be there all the journey | |
| Ashalatha Mallya, mangaluru | Mon, January-9-2017, 10:41 |
| A good move this would be very helpful | |
| Mohan Iyyer, Chennai | Mon, January-9-2017, 10:32 |
| Thanks to Railway for offering the best to the passengers . | |