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Passenger forced to leave AI flight for refusing to pay extra baggage charges

Passenger forced to leave AI flight for refusing to pay extra baggage charges

Mangalore Today News Network

Mangaluru, Sep 07, 2016: A resident of Shankerapura near Katapady in Udupi district who was supposed to take a flight to Muscat by an Air India Express flight  on September 6, Tuesday,  was told to  disembark from the flight  just because he  did not have enough cash to pay for the excess baggage  he had in his possession.


Air India

Valerian Mathias  who had  arrived at the airport   and had also obtained boarding pass was allowed to take his  handbag at the check-in and  security  but the staff of the aircraft who  observed that  his baggage was  1.5 cm bigger  than the stipulated size  demanded that he paid Rs 1500 as baggage charge. However Valerian had just Rs 1000 cash with him and his request that he would pay the balance Rs 500  later  was not agreeable to the staff who asked him to move out of the aircraft.

Meanwhile, Air India Express officials said that the passenger had refused to pay the Rs 1250   fee prescribed for having a baggage weighing  14 kg  as against the prescribed limit of  7kg. Though a request was made to ensure that the amount could be paid by his relatives who had come to the airport to see him off, it was futile. Finally he agreed to pay through card when it was just ten minutes before take-off.  As the flight was ready and the doors closed, he could not board the aircraft, the officials said.

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