Mangaluru, Mar 28,2017: The Mangaluru International Airport (MIA) has taken exemplary action on the parking contractor for violating contract conditions and fleecing the public who drop off and pick up passengers.
The MIA chose to monitor the parking services following several complaints from the public, especially about a parking fee being charged even though vehicles that came to drop or pick up passengers exited the airport premises within seven minutes. The MIA charges Rs 60 for vehicles that don’t exit the premises within seven minutes of entry from the toll gate.
MIA airport director V V Rao said he set up a permanent committee to monitor deficiencies at the airport and suggest changes. Recently a major fault surfaced, synchronization error of three minutes at the entry and exit clocks which meant that the parking contractor was charging vehicles for staying inside the premises for just four minutes.
The contractor has been heavily fined and warned that his contract would be recommended for cancellation if it occurred again.
The parking attendants tried to charge though personal watches showed less than seven minutes. The matter was pointed out to authorities repeatedly, investigations done brought out the misdeeds of the contractor, who was fined and warned.
Rao said he noticed that personnel appointed to ensure smooth flow of traffic at the drop-off point were creating more gridlocks by allowing vehicles to stop near the turning point which blocked the movement of other vehicles. "This has been rectified, but overall things will start improving within a couple of weeks,’’ he assured.
"I’ve told the parking contractor to appoint security personnel near the elevator, which gives access from the arrival/departure terminal to the car parking, to ensure that vehicles should not be parked and is marked a no-parking area. I’ll ensure that proper signage will be put up within a few days,’’ he added.
Major expansion : The Airports Authority of India (AAI) has approved projects worth Rs 100 crore for MIA which will ensure smoother entry and exit to the airport. This project entails the bridge at the arrival/departure terminal can be used again by providing exit to arriving passengers at the bottom level of the departure hall.
Rao said the project of building expansion will be complete in 18 months and will have walkalators/ escalators to facilitate easy exit of arrival passengers to the car parking area. "The project consultants have been appointed. This work will be done when the airport is operational. Though it’s a challenging task, we’re up to it,’’ he said.