Nearly 23 Air India flights delayed due to software malfunction

Mangalore Today News Network

New Delhi, Jun 23, 2018 : Nearly two dozen Air India flights were delayed across its network including at Indira Gandhi International Airport in Delhi on Saturday after a technical glitch in the check-in software hampered operations, an airline spokesperson said.

 

The departure timings of as many as 23 flights were affected and the delays owing to the software malfunction stretched from 15-30 minutes, the spokesperson said.

“The software-related glitch affected operations from 1 PM to 2.30 PM during which period, check-in and other services were handled manually,” the spokesperson said.

Several passengers at the airport tweeted about the flight delays.

“Just reached Delhi Airport and found out that Air India servers are down for the last two hours. All domestic and international flights are grounded. The airport looks like a mela of stranded passengers with hardly any space to even walk,” BlueKraft Digital Foundation CEo Akhilesh Mishra wrote on Twitter.

Air India’s software solution is managed by SITA, a global airlines IT services solution major, which provides its check-in, boarding and baggage tracking technology.



courtesy:HT