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Friday, March 29

Car dealer, tyre firm asked to compensate customer

Car dealer, tyre firm asked to compensate customer


Mangalore Today News Network

Mangaluru, Jan 27, 2015: Dakshina Kannada District Consumer Disputes Redressal Forum has asked a car dealer and a tyre manufacturing company to replace a defective tyre supplied to a consumer and pay compensation of Rs. 5,000 besides the litigation cost of Rs. 3,000.

R. Sundar Poojary of Hosabettu, Kulai, had complained against the manager of Mandovi Motors Pvt. Ltd., and New Delhi-based J.K. Tyre and Industries saying the tyre of of his new Maruti Swift Desire, purchased in September, 2010, was defective. It was brought to the notice of the dealer, who, after inspection, said it was a manufacturing defect.

Mr. Poojary kept the tyre in the workshop of the dealer who later demanded Rs. 500 to replace it.

Mr. Poojary pointed out that tyre was not at all used but the dealer and the manufacturer declined to replace it.

The car dealer said that the tyre was fitted onto the rear left side and it was not given as a stepney tyre and said it must have suffered damage during use and later fitted to the stepney of the car. Besides, the manufacturer had stated that there was no manufacturing defect.

In her recent order, forum president Asha Shetty said that there was no denying that the tyre was damaged within four days of the purchase whether it was a stepney tyre or the one fitted to a wheel under use. “It is sufficient to hold that there is some defect in the tyre…We have no hesitation to hold that the tyre fitted to the vehicle has some defect and not up to the quality.”

Besides directing the dealer and manufacturer to replace the tyre with a brand new one, she asked them to pay Rs. 5,000 as damages and Rs. 3,000 as cost of the litigation expenses.

 

Courtesy: The hindu


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