Dec 11, 2018: In such scenarios, most of us end up ordering food from Zomato, after all, it is the most convenient platform. But after a video of a delivery guy from Zomato eating food meant for delivery went viral, you may want to start cooking food at your home again.
The video was shared on Twitter by a user with the handle @Madan_Chikna with the caption, "This is what happens when you use coupon codes all the time. Watch till end."
In the video, one can see the delivery man sitting on a bike wearing a Zomato shirt and carrying Zomato delivery bag. After that he goes on to eat out of a food parcel meant for delivery. Then he keeps the box back in the package and takes out another one. After eating from the second box, he seals it and keeps it back inside. He is then seen adjusting the sealing of a smaller packet after which he prepares to leave.
The video was widely liked and retweeted on social media. While many shared their concern over the services provided, others trolled Zomato savagely.
Zomato too shared a statement and a blog post after the incident. "If true, this is unfortunate and not in line with our beliefs. We take this very seriously and will soon introduce tamper-proof tapes, and other precautionary measures to ensure we safeguard against this"
In the blog post, they wrote "The person in the video happened to be a delivery partner on our fleet. We have spoken to him at length and while we understand that this was a human error in judgement, we have taken him off our platform."