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Torn notes dispensed by ATM worries customers

Torn notes dispensed by ATM worries customers

Mangalore Today News Network

Bantwal, June 7,2017:  Several customers who received torn notes from an ATM at Vittal on June 6, Tuesday were a disappointed lot as they had to face much travails to get the notes replaced.

Torn notes

Salettur resident Bashir who had withdrawn Rs 8000 which he needed to clear medical bills was in for a rude shock when the ATM dispensed four notes  of Rs 2000 denominations, all torn. Later three other customers who visited the ATM also got torn notes.

When  the manager of Karnataka Bank at Kadaba was  contacted, he promised to replace the torn notes when the cash vehicle arrives there. When the cash van did not arrive, the Bank officials said it had left for Subrahmanya and asked the aggrieved customers to come to Kadaba branch to exchange  notes.

The Bank authorities informed that the incident has been considered seriously  and an explanation has been sought from the CMS agency which fills ATM machines with cash.

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Comments on this Article
Kudpi Raj, Mangaluru Wed, June-7-2017, 8:26
A clear case of faulty ATM. Notes must have been stuck between the rollers and thus damaged while dispensing. ATM needs servicing.
Jayanth Baliga, Uppinangady Wed, June-7-2017, 2:27

The bank it self has to find the reason for this a this is not a simple matter.

Mohammed Kunhi, Hassan Wed, June-7-2017, 1:14
This is situation where the public will panic naturally . As the notes are not so old be old and torn out. The one to puts cash into the machine have to be questioned . It is not the matter of exchanging the notes but how did these notes appear in the machine ?
Bhagya laxmi, mumbai Wed, June-7-2017, 12:28
The responsibility in the hands of the bank and those who had loaded the cash into the ATM machines......
Vijay Bhandary, mangaluru Wed, June-7-2017, 12:25
The bank has to answer this query. Usually the machine doesn’t accept the torn notes how will it dispense these type of notes.
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