Mangaluru, April 5, 2020: The Mangalore Electricity Supply Company (Mescom) has clarified that consumers cannot defer the payment of electricity bills for a period of three months till June 2020 - since there have not received such directions from ministry of power, Centre or state government or ESCOMs regarding postponement of electricity bill payments.
Mescom stated in a release the day to day expenses, majority of which being power purchase dues to the generators, are met out of day-to-day revenue collection from consumers. "If the payment from consumers are delayed, Mescom wouldl find it difficult to pay the generators for power purchase and to manage the day-to-day activities. It may become extremely difficult to provide uninterrupted power supply to the consumers,’’ the statement read.
To facilitate easy payment of bills, Mescom has devised monthly bill generation and distribution by generating average bill or previous months bill for all the consumers. The bills would be sent to the consumers through mail / whatsapp / SMS with existing data base. Consumers can call 1912 (24x7 helpline) and inform their Account IDs and Mobile number for obtaining the bill copies through mail / whatsapp / SMS etc. Also, consumers can register online in MESCOM website www.mesco.in to get the bill details. Consumers can also consumers contact respective sub division offices and get the bill details.
To pay bills, Urban consumers ( RAPDRP town areas of Mangaluru, Puttur, Bantwal, Udupi, Manipal, Shivamogga, Sagar, Shikaripura, Bhadravathi, Kadur, Tarikere and Chikkamagalur), can login to www.mescom.org.in and view bill and make the payment using credit card/ debit card/ Internet banking mode and UPI modes. (Option of “Quick payment” without registration is also available).
They can also use Paytm application, any bank apps, BBPS outlets, banks, wallets to view and make bill payments under BBPS platform. Other modes are: Login to http://www.karnatakaone.gov.in/ to pay bills online. For rural Consumers (Non –RAPDRP area consumers other than mentioned above), t hey can login to www.mescomtrm.com and view their bill and make the payment .
Apart from this, sub divisional cash counters will continue to operate with all necessary safety precautions. If any consumers have genuine, unavoidable difficulty in making the payment, they may represent to the local MESCOM offices which will be considered sympathetically.
Mescom further stated that this was a one time measure for the current month keeping in mind the COVID-19 regulations in place and for safety of our consumers. Regular meter reading, billing and collection activity will be done as before from May 1 onwards and any difference in the average bill and the actual reading will be adjusted in the next month bill.
Courtesy: Times of India