Mangaluru, Oct 05, 2019: City Commissioner of Police Dr P S Harsha, participating in the weekly phone-in programme at Mangaluru Commissionerate office here October 5, Friday, said passengers can submit complaints to DK Bus Operators Association - DKBOA’s WhatsApp number 7996999977.
Dr P S Harsha, said passengers who do not receive tickets while travelling in private city buses can file a complaint to DK Bus Operators Association (DKBOA). A police officer of the rank of Inspector will scrutinize the complaints every week and initiate action against the bus operators concerned.
Issuing tickets to passengers is compulsory under the provisions of Motor Vehicles Act and rules. If a passenger is found travelling without ticket, he would be considered as an unauthorised passenger. There are many complaints from passengers against the bus conductors who fail to issue tickets, he added.
The association, in the month of September, had urged passengers not to pay the bus fare if conductors fail to issue tickets. When a resident complained that the elderly were denied access to seats reserved for them in private buses, the commissioner promised to make bus conductors aware on the issue.
He said the association and the police had taken up an initiative to do background check of bus conductors and drivers. After the verification, badges will be issued to them. If bus staff misbehaves with the public, they can file a complaint by identifying their names from the badges, he said.
When residents complained that private buses had suspended their operation to Jokatte and Hoige Bazar, Association President Dilraj Alva promised to look into the issue and have a discussion with the operators. “The road in Hoige Bazar is completely damaged, thus forcing bus operators to operate on alternative route,” he added.
A request was made to Dr Harsha to direct the authorities to plant fruit-bearing trees around the Mangala Stadium. Commissioner responded positively and directed officials to take up an initiative to plant fruit-bearing plants in and around the police stations. Another resident Mahesh urged police to erect a hump near Ganapathi High School, in order to avoid accidents.
Shrill horns : On the shrill horns used by buses, the commissioner directed officials to seize such shrill horns from the shops where they were sold.
A notice should be issued to such shops. A resident complained that pedestrians were not able to cross the road at Kottara flyover. The police should place a barricade to restrict the speed of the vehicles.
To a query on fish transporting trucks spreading bad smell, spilling waste water on roads and rash driving, Dr. Harsha said that police will initiate a drive to inspect vehicles. The menace has once again resumed and it is very constant in Pandeshwar and Hoige Bazar area. It was promised by the administration to order that the offensive rotten fish will be transported by boat across Bunder to Ullal side and roads will be spared, but the problem has resumed in last 10 days.
DCP (Crime and Traffic) Lakshmi Ganesh K, DCP (Law and Order) Arunangshu Giri were present.