Kolkata, Aug 10, 2020: A family has alleged hospital apathy after it was asked to pay Rs 51,000 to see the body of a relative who died due to the novel coronavirus.
According to Sagar Gupta, son of Hari Gupta who passed away on Saturday midnight, the private hospital in question did not even inform the family about the death until many hours later.
"On Sunday afternoon, we received a call from the hospital saying that my father had passed away at 1 am. When we questioned why we were not informed about it, the hospital officials said that they did not have our contact information," said Sagar.
When the family reached the hospital, they were told that the body had been sent for cremation. When the family reached the Shibpur cremation ground, where the body had been taken, they were asked to pay Rs 51,000 to see the remains.
When the family started arguing about it, the ’charges’ were dropped to Rs 31,000. However, the family decided to approach the police.
The family said that a police officer arrived at the cremetorium but hospital officials present there refused his requests as well. "The hospital officials who were cremating the body told the police to go back and ask higher authorities to speak to them," the family said.
The family members of the deceased tried to capture the episode on video, but their phone was snatched away. Ultimately, the body was cremated without the family getting a chance to get a last look.
According to the family, the hospital continues to claim that it did not have the family’s contact information and so sent the body for cremation directly.
The family is now planning to file a formal police complaint in the case. India Today TV has reached out to the hospital for comments.